Returns & Warranty Claims
We want you to be completely satisfied with your Jabra audio experience. If you are not happy with your purchase, you can return your product for a full refund within 30 days of the original purchase date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the request.
Pack Your Device
Place the product in its original packaging including all accessories, manuals, and cables to ensure a full refund.
Print & Attach Label
Download your prepaid shipping label from your email and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your item, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing